Terms & Conditions

Welcome to Khatoo.in. By accessing or purchasing from this website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. About Khatoo.in

Khatoo.in is an independent devotional information and e-commerce platform dedicated to Khatu Shyam Ji devotees. It is not the official website of the Shree Khatu Shyam Ji Mandir, Khatu, Rajasthan. All devotional information is provided for educational and spiritual guidance purposes only.

2. Products & Pricing

• All product prices are listed in Indian Rupees (₹) and are inclusive of GST unless stated otherwise.
• Prices are subject to change without prior notice. The price at the time of order confirmation is final.
• Product images are for representation purposes only. Actual products may vary slightly in color or appearance due to lighting, photography, and screen settings.
• All devotional products are handcrafted or sourced from local artisans and may show minor natural variations.

3. Orders & Payments

• By placing an order, you confirm that all information provided (name, address, mobile number) is accurate and complete.
• Khatoo.in accepts payments via UPI, Net Banking, Credit/Debit Cards, and Cash on Delivery (where available).
• Orders are confirmed only after successful payment or COD acceptance.
• We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud.

4. Shipping & Delivery

Please refer to our Shipping Policy for complete information about delivery timelines, charges, and zones.

5. Return, Replacement & Refunds

Please refer to our Return & Replacement Policy for eligibility criteria, the claims process, and refund timelines.

6. Intellectual Property

All content on khatoo.in — including text, images, devotional information, logos, and product descriptions — is the intellectual property of Khatoo.in. Unauthorized reproduction, copying, or redistribution is strictly prohibited.

7. User Conduct

• You agree not to use khatoo.in for any illegal or unauthorized purpose.
• You agree not to submit false reviews, spam, or misleading information on the platform.
• You agree not to attempt to disrupt, hack, or damage the website or its underlying systems.

8. Privacy

We collect personal information (name, mobile, email, address) solely for order processing and customer communication. We do not sell or share your data with unauthorized third parties. Please read our Privacy Policy for details.

9. Limitation of Liability

Khatoo.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the purchase price of the specific product in question.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Sikar, Rajasthan, India.

11. Contact Us

For any questions regarding these terms, contact us at info@khatoo.in or via WhatsApp.